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Privacy Policy

Marlowe Real Estate Group Ltd

Last updated: 25.02.2026

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Marlowe Real Estate Group Ltd (“Marlowe”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.

By using our website and services, you agree to the practices described in this Policy.

1. Company Information

Marlowe Real Estate Group Ltd
Registered in England and Wales
Company Number: 16842416
Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM
Email: contact@marlowe-realestate.co.uk
Website: marlowe-realestate.co.uk

2. Information We Collect

We may collect and process the following categories of personal data:

 

Information You Provide

  • Name

  • Company name

  • Email address

  • Telephone number

  • Billing information

  • Property images and related materials

  • Project instructions and preferences

  • Communications with us

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Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Usage data

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and deliver our services

  • To process orders and payments

  • To communicate with you

  • To manage client accounts

  • To improve our website and services

  • To comply with legal obligations

  • To prevent fraud and misuse

  • To send service-related updates

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We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests

  • Consent (where applicable)

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Our legitimate interests include operating, improving, and securing our business.

5. Data Sharing & Third Parties

We may share your data with trusted third parties, including:

  • Payment processors

  • Hosting providers

  • Cloud storage providers

  • AI and image processing platforms

  • Analytics providers

  • Professional advisers

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All third parties are required to respect data protection laws and act only on our instructions.

We do not sell your personal data.

6. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom or European Economic Area.

We use reputable third-party service providers who represent that they comply with applicable data protection laws and maintain appropriate safeguards for international data transfers.

Where required by law, such providers rely on recognised legal mechanisms, such as adequacy decisions, standard contractual clauses, or other approved safeguards.

We do not independently control or manage the location of data processing by third-party providers.

7. Data Security

We take reasonable and appropriate measures to protect personal data against unauthorised access, loss, misuse, or alteration.

Our services rely on reputable third-party platforms and service providers, including website hosting, email, cloud storage, AI processing, and payment systems.

These providers maintain their own security standards and safeguards in accordance with applicable data protection laws.

We restrict internal access to personal data to authorised personnel only and take reasonable steps to ensure confidentiality.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

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Typically, client records are retained for up to 6 years in line with UK legal requirements.

9. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent (where applicable)

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To exercise your rights, contact us using the details in Section 1.

10. Cookies

We use cookies and similar technologies to improve user experience and analyse website usage.

You may control cookies through your browser settings.

For more information, please see our Cookie Policy.

11. Marketing Communications

We may send you marketing communications where permitted by law.

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You may opt out at any time by:

  • Clicking the unsubscribe link in one of our emails, or

  • Contacting us directly

We do not send unsolicited bulk marketing emails.

12. Children’s Data

Our services are not intended for individuals under 18.

We do not knowingly collect data from children.

13. Complaints

If you are dissatisfied with how we handle your data, you have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

We encourage you to contact us first at legal@marlowe-realestate.co.uk so we can resolve the matter promptly.

14. Changes to This Policy

We may update this Privacy Policy at any time.

Any changes will be published on this page.

Continued use of our services constitutes acceptance of the revised Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: legal@marlowe-realestate.co.uk

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